Supervisor

Fuller's; Stratford-upon-Avon; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% discount on food & drink

Weekly tips

Discounted hotel stays

My Fuller's benefits platform

Healthcare Cash Plan

Induction and training

Wagestream access

Early access to earnings

Job summary

Fuller's at The White Swan in Stratford-upon-Avon is seeking a Supervisor to lead a friendly hospitality team. You will help maintain high guest satisfaction, guide daily operations and support team development in a busy pub and hotel setting.

We value hands-on leadership, positive attitudes and a flair for delivering outstanding service with excellent communication. The role offers career growth and a range of employee benefits through Fuller's rewards platform.

Qualifications

• Experience leading a hospitality team and delivering great guest service.
• Strong communication skills and ability to train new team members.
• Passion for fresh food, great wines and engaging service.

Skills

Leadership experience

Communication skills

Team training

Guest service

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

A historic place, recently renovated, The White Swan offers a high standard of accommodation to Stratford-upon-Avon tourists. There are 41 bedrooms, a busy bar and restaurant, and function rooms popular for private parties and wedding receptions. We're a friendly team who enjoy serving our brilliant guests.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.