Supervisor - Salisbury (16 hours)

Rituals; Salisbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail brand is opening a new store in Salisbury and is seeking a Rituals Expert to join their management team. This role requires a passionate individual who excels in providing exceptional customer service and mentoring team members. Ideal candidates will have prior experience in retail or hospitality, demonstrate strong decision-making skills, and maintain a structured work ethic. Your ability to connect with customers and support your team will ensure a delightful shopping experience.

Qualifications

• Prior experience as a supervisor or team leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Eye for detail and organized.

Responsibilities

• Mentor and support Rituals Advisors.
• Ensure optimal customer experience.
• Work alongside store management.

Skills

Customer-service mentality

Team-player work ethic

Decision making skills

Problem-solving skills

Attention to detail

Job description

This position is for our brand new store opening in Salisbury!

Address:OLD GEORGE MALL, SALISBURY

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.