Supervisor - 16 Hours

Bestway Group; Guiseley; Presencial; GBP 21 000 - 26 000; Tempo integral

Resumo da oferta

Bestway Group is seeking an ambitious Store Supervisor to lead a fast-paced retail team. You will deliver outstanding customer service, uphold brand standards, and drive sales through effective product knowledge and promotions.

In this role you will train new colleagues, manage shift patterns, delegate tasks, and maintain store operations to ensure a seamless customer experience across all trading hours. Join a dynamic team today.

Qualificações

• Excellent communication skills.
• Ability to multitask and prioritise.
• Strong decision-making and sense of responsibility.
• Able to delegate tasks effectively.

Responsabilidades

• Provide first class customer service.
• Present the store in-line with brand standards guidelines.
• Resolve or report issues affecting the customer experience.
• Communicate positively with colleagues and offer guidance.
• Build relationships with the local community to represent the brand.
• Follow Company Policies and Procedures consistently.
• Upsell and promote company promotions.
• Provide training to new team members.
• Continually advance product knowledge and that of others.
• Work flexible shift patterns (6am–10pm).
• Ensure store control guidelines are followed by all staff.

Conhecimentos

Customer service

Team leadership

Communication

Problem solving

Organisational skills

Descrição da oferta de emprego

We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store.

We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.

Your main responsibilities

• Provide first class customer service
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Ensure Company Policies and Procedures are being always followed and adhered to
• Upsell and promote our company wide promotions
• Provide training to new members of the team
• Continually advance your product knowledge and that of other employees
• Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
• Ensure store control guidelines are followed by all team members

About You

• Excellent communication skills
• High personal and professional standards
• Strong decision-making skills, and a sense of responsibility
• The ability to effectively delegate tasks and activities
• The ability to work under pressure and deal with challenging situations professionally
• The ability to manage a diverse range of activities – to prioritise and multitask
• Flexibility, as we trade 7 days a week

So if you love to work in a fast-paced retail environment and desire to be part of a great business, then we want to hear from you!