Supervisor - 12 Hours

Bestway Group; Axminster; On-site; GBP 23,000 - 32,000; Full time

Job summary

Talosats Careers is seeking a proactive and passionate Supervisor to join our store in the United Kingdom. You will lead a fast-paced retail team, ensuring excellent customer service and brand-aligned store presentation.

You will manage a range of duties from staffing and training to upselling promotions, while maintaining policy compliance and community engagement. Flexible shifts from early morning to late evening are required.

Qualifications

• Excellent communication skills.
• High personal and professional standards.
• Strong decision-making skills and sense of responsibility.
• Ability to delegate tasks effectively.
• Ability to work under pressure and handle challenging situations professionally.
• Ability to manage a diverse range of activities and multitask.
• Flexibility to work across 7 days a week.

Responsibilities

• Provide first class customer service.
• Present the store in line with brand standards.
• Promptly resolve or report issues affecting the customer experience.
• Communicate positively with colleagues, offering advice and assistance.
• Build relationships with the local community to represent the brand positively.
• Ensure company policies and procedures are followed.
• Upsell and promote promotions company-wide.
• Provide training to new team members.
• Continually advance product knowledge.

Skills

Communication skills

Professional standards

Decision making

Delegation

Work under pressure

Multitasking

Flexibility

Job description

We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join ourStore.

We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.

Your main responsibilities

• Provide first class customer service
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Ensure Company Policies and Procedures are being always followed and adhered to
• Upsell and promote our company wide promotions
• Provide training to new members of the team
• Continually advance your product knowledge and that of other employees
• Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
• Ensure store control guidelines are followed by all team members

About You

• Excellent communication skills
• High personal and professional standards
• Strong decision-making skills, and a sense of responsibility
• The ability to effectively delegate tasks and activities
• The ability to work under pressure and deal with challenging situations professionally
• The ability to manage a diverse range of activities – to prioritise and multitask
• Flexibility, as we trade 7 days a week

So if you love to work in a fast-paced retail environment and desire to be part of a great business, then we want to hear from you!

What next?

If you are looking to launch, or grow, an exciting career in a company that values progression and development!