Supervisor - 20 Hours

Talosats Careers; United Kingdom; Remote; GBP 22,000 - 28,000; Full time

Job summary

Talosats Careers is seeking an ambitious Supervisor to join our store in Greater London. You will provide first class customer service, maintain brand standards, and report issues affecting the customer experience.

You will train new team members and continually enhance product knowledge while supporting a fast-paced retail environment. Working hours are flexible across the trading day (6am-10pm) and you will delegate tasks, manage priorities, and ensure company policies are followed to uphold a

Qualifications

• Excellent communication skills.
• High personal and professional standards.
• Strong decision-making and sense of responsibility.
• Ability to delegate tasks and activities.
• Work under pressure and handle challenging situations professionally.
• Able to prioritise and multitask across diverse activities.

Responsibilities

• Provide first class customer service.
• Present the store in line with brand standards.
• Resolve or report issues affecting customer experience.
• Communicate positively with colleagues, offering advice and assistance.
• Build relationships with the local community to promote the brand.
• Ensure Company Policies and Procedures are followed.
• Upsell and promote promotions across the store.
• Provide training to new team members.
• Continually advance product knowledge for the team.
• Work flexible shift patterns (6am - 10pm).
• Ensure store control guidelines are followed by all team members.

Skills

Communication

Decision-making

Multi-tasking

Job description

We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join ourStore.

We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.

Your main responsibilities

• Provide first class customer service
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Ensure Company Policies and Procedures are being always followed and adhered to
• Upsell and promote our company wide promotions
• Provide training to new members of the team
• Continually advance your product knowledge and that of other employees
• Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
• Ensure store control guidelines are followed by all team members

About You

• Excellent communication skills
• High personal and professional standards
• Strong decision-making skills, and a sense of responsibility
• The ability to effectively delegate tasks and activities
• The ability to work under pressure and deal with challenging situations professionally
• The ability to manage a diverse range of activities – to prioritise and multitask
• Flexibility, as we trade 7 days a week

So if you love to work in a fast-paced retail environment and desire to be part of a great business, then we want to hear from you!