Supervisor

WPS; Winchester; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Generous holiday entitlement

Company vehicle or allowance

Job summary

WPS in Winchester is recruiting a Supervisor to oversee responsive maintenance works, plan and coordinate repairs, and lead a team of multi-trade operatives to meet service targets.

The role focuses on efficient delivery, resource management, and delivering high standards of customer service within a social housing context. A strong safety culture and effective communication are essential.

Qualifications

• SSSTS certification is essential.
• Experience supervising maintenance programmes, ideally in social housing.
• Strong understanding of multiple trades (carpentry, plumbing, electrical, general building).
• Proven ability to manage workloads, resources and performance.
• Excellent communication, leadership and problem-solving skills.
• Full UK driving licence.

Responsibilities

• Plan, organise, and monitor daily repair and maintenance activities.
• Lead and support a team of multi-trade operatives.
• Allocate workloads and manage priorities.
• Carry out site inspections and quality checks.
• Monitor progress against KPIs and address risks.
• Ensure compliance with health and safety regulations.
• Manage customer concerns through to resolution.
• Liaise with tenants, contractors, and internal departments.
• Support workforce planning and continuous improvement.

Skills

SSSTS

Maintenance supervision

Multi-trade know-how

Team leadership

Health & safety

UK driving licence

Job description

Join Our Team – Supervisor (Winchester)

Location: Winchester UK

Type: Full-time

About The Role

We are seeking an experienced Supervisor to oversee the delivery of responsive maintenance works across Winchester. This role is focused on planning, coordinating, and driving the successful completion of repairs while leading a team of multi-trade operatives to achieve service, quality, and performance targets.

You will play a key role in ensuring works are completed efficiently, resources are effectively managed, and customers receive a high standard of service.

Key Responsibilities

• Plan, organise, and monitor daily repair and maintenance activities to ensure work is delivered on time and to specification
• Lead and support a team of multi-trade operatives, driving productivity, quality, and performance standards
• Allocate workloads, manage priorities, and ensure resources are effectively utilised across the programme of works
• Carry out site inspections and quality checks to ensure compliance with company standards and contractual requirements
• Monitor progress against KPIs, identifying and addressing any risks to delivery
• Ensure all work activities are completed in line with health and safety legislation and company procedures
• Manage customer concerns and complaints, taking ownership through to resolution
• Liaise with tenants, contractors, and internal departments to ensure effective communication and service delivery
• Support workforce planning, performance reviews, and continuous improvement initiatives

What We're Looking For

• SSSTS certification (essential)
• Experience supervising planned or responsive maintenance programmes, ideally within social housing
• Strong understanding of multiple trades, including carpentry, plumbing, electrical, and general building maintenance
• Proven ability to manage workloads, resources, and operational performance
• Excellent communication, leadership, and problem-solving skills
• Strong knowledge of health and safety requirements within a maintenance environment
• Full UK driving licence

What You'll Get

• A collaborative and supportive team environment
• Opportunities for career development and training

Competitive Benefits, Including Company Vehicle Or Allowance

• Pension scheme and generous holiday entitlement

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Our commitments: Do not remove this text

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available.