Supervisor

IIRUC SERVICE SA; Southampton; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading department store in Southampton is seeking a Supervisor to lead a high-performing team. This role focuses on delivering exceptional customer service while driving sales and maintaining an impeccable showroom environment. Join a national retailer that values its people and champions development in your retail career.

Benefits

Generous staff discount

Share of profit bonus scheme

Pension scheme via salary sacrifice

Perks platform

Birthday day off

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in retail sales or consultative sales environment, ideally in home, lifestyle, or interiors.
• Positive, proactive attitude.
• Ability to build trust quickly.

Responsibilities

• Deliver a best-in-class experience for all customers.
• Proactively drive sales and exceed targets.
• Maintain excellent product presentation.

Skills

Customer-first approach

Commercial instinct

Strong organizational skills

Communication skills

Detail-oriented

Education

Experience in retail sales environment

Job description

Supervisor - Premium Home Retail - Southampton

OTE £32,000 Guaranteed 3 Month Bonus + Benefits

Concession within a Leading Department Store

We're recruiting for a passionate and customer-focused Supervisor to lead a high-performing team within one of the UK's most recognisable department stores in Southampton.

This is an exciting opportunity to join a growing national retailer in a premium concession environment where your ability to deliver exceptional service and drive sales will be genuinely recognised and rewarded.

The Package

• OTE of £32,000
• Generous staff discount
• Share of profit bonus scheme
• Pension scheme via salary sacrifice
• Perks platform
• Birthday day off
• Cycle to work scheme
• Employee Assistance Programme
  
  

The Opportunity

As Supervisor, you'll be the face of the brand within this prestigious retail setting. You'll create an inspiring and welcoming space for customers while building strong relationships with your host store team. Your ability to balance customer care and commercial drive will be key to your success.

Key Responsibilities

• Deliver a best-in-class experience for all customers, exceeding expectations at every touchpoint.
• Proactively drive sales and consistently exceed personal and team targets.
• Maintain excellent product presentation and an immaculate showroom environment.
• Build and nurture strong relationships with department store colleagues and management.
• Use in-store technology effectively to process and manage customer orders.
• Ensure all health & safety and operational standards are met at all times.
  
  

What You'll Bring

• A customer-first approach combined with a strong commercial instinct.
• Experience in a retail sales or consultative sales environment, ideally within home, lifestyle, or interiors.
• A positive, proactive attitude with a keen eye for detail.
• The ability to build trust quickly, both with customers and colleagues.
• Strong organisational and communication skills.
  
  

This is more than just a sales role - it's a chance to be part of a business that truly values its people, champions development, and delivers consistently exceptional customer experiences.

Apply today to find out more about this fantastic opportunity and take the next step in your retail career.

BBBH33649