Extra Care Scheme Field Care Supervisor (B178)

Cera Care; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Field Care Supervisor in Southampton, where you’ll support a team of carers and ensure quality of care for vulnerable clients. This role balances fieldwork with administrative duties, offering opportunities for career development and comprehensive support from a technology-enabled care provider.

Benefits

Access to shopping discounts and cashback

Employee Assistance Programme

Mobile phone and necessary tech provided

Company pension scheme

25 days holiday plus bank holidays

Paid DBS/PVG checks

Funding for qualifications

Free uniform

Service and recognition rewards

Qualifications

• Excellent knowledge of the care sector required.
• Fully flexible and organised.
• NVQ desirable; training provided.

Responsibilities

• Supervise carers and ensure care standards.
• Develop and review care plans.
• Engage in team meetings and field supervisions.

Skills

Knowledge of the care sector

Organised

Flexibility

Education

NVQ desirable but not essential

Job description

Social network you want to login/join with:

Extra Care Scheme Field Care Supervisor (B178), Southampton

Client:

Location:

Southampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5446bad0077b

Job Views:

12

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Position: Field Care Supervisor

Reporting to: Registered Manager

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You’ll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75-95% of time out in the field and 25-5% in the office for administrative tasks. We aim to bring support to the most vulnerable in our communities and continue our growth as the UK’s fastest growing technology-enabled care provider.

Responsibilities:

• Supervise carers on an ongoing basis
• Ensure customers’ requirements are met
• Ensure your team is skilled and able to deliver safe, quality care
• Complete meet & greet of all new packages
• Possess local knowledge of the area
• Develop and review care plans
• Audit MAR charts and log books
• Conduct carer spot checks and field supervisions
• Interview carers and support compliance
• Attend provider meetings and support business opportunities
• Be hands-on as a carer when needed
• Participate in out-of-hours on-call duties
• Engage in team meetings

Background and Experience:

• Fully flexible
• Excellent knowledge of the care sector
• Organised
• NVQ desirable but not essential
• NVQ and in-house training for your role and future career development
• Access to 'We Care', a benefits platform offering shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and necessary tech provided
• Company pension scheme
• 25 days holiday plus bank holidays
• Paid DBS/PVG checks
• Funding for your qualifications, with employee-paid registration fees for SSSC (Scotland) and SCW (Wales)
• Free uniform
• Service and recognition rewards

About Cera:

Cera’s vision is to empower people to live their best lives at home through technology, professional care, and support. By joining us, you contribute to this vision, promoting dignity, respect, independence, and choice for our service users. Our innovative approach transforms care delivery, empowering carers with insights and decision-making tools, enabling them to focus on what they do best—caring.

To learn more about Cera, visit: https://ceracare.co.uk/why-cera