Supervisor

The Four Trees Moira; Moira; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company Perks

Flexible Working

Career Development

Job summary

PLATE GLASS INNS LIMITED, Moira, is seeking a dynamic Supervisor to join our Award Winning pubs. You will work with the Management Team to oversee daily operations, lead staff, handle customer enquiries and ensure high levels of satisfaction.

Successful candidates will show strong leadership, excellent communication, and the ability to multitask in a fast-paced hospitality environment, with a passion for outstanding service and attention to detail.

Qualifications

• Experience in a supervisory role within hospitality is preferred but not essential.
• Strong leadership and communication skills are required.
• Ability to multitask and perform well under pressure.
• Excellent organisational and time management abilities.
• Passion for delivering outstanding customer service.

Responsibilities

• Oversee daily operations with the Management Team.
• Manage staff and rota planning.
• Handle customer enquiries and resolve issues to ensure satisfaction.
• Monitor stock levels and assist with stock control.
• Maintain a clean, organised and safe work environment.

Skills

Leadership

Communication

Multitasking

Time management

Staff management

Customer service

Detail-oriented

Job description

Due to continued growth we are seeking to appoint someone for this important role in our Award Winning Pubs!

We are seeking a dynamic and experienced individual to join our teams as a Supervisor.

As a Supervisor, you will work closely with the Management Team to ensure the smooth and efficient operation of your venue. Your role will involve overseeing daily operations, managing staff, handling customer enquiries, and ensuring a high level of customer satisfaction. You will also be responsible for monitoring stock levels, implementing company policies, and maintaining a clean and organised work environment.

To be successful in this role, its desirable to have previous experience in a similar position, or be able to demonstrate the ability and readiness to step up, within the hospitality industry. You should have strong leadership skills, excellent communication abilities, and the ability to multitask effectively. A passion for providing exceptional customer service and a keen eye for detail are also essential qualities for this role.

Requirements:

• Previous experience in a supervisory role within the hospitality industry preferred but not essential
• Strong leadership and communication skills
• Ability to multitask and work effectively under pressure
• Passion for providing outstanding customer service
• Excellent organisational and time management skills

Salary and benefits:

• Competitive salary based on experience
• Company Perks benefits system
• Flexible Working patterns
• Opportunities for career advancement and professional development