Supervisor

Young's Pubs; Ditchling; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

Staff discount pubs

Overnight stays discount

Share Save Scheme

Company pension

Career development

Apprenticeships

Job summary

Young's Pubs in Ditchling is seeking a vibrant Pub Supervisor to lead shifts, mentor the team and deliver memorable guest experiences. You'll be the heartbeat of busy service, ensuring smooth operations, first-class hospitality and flawless execution of standards.

The role emphasizes training, keeping guests delighted and maintaining a welcoming, safe environment for all. You will supervise opening and closing duties, manage stock and ensure compliance with health & safety, and foster a

Qualifications

• Deliver exceptional customer service at every interaction.
• Train the team to ensure guest satisfaction.
• Lead shifts safely as a responsible key holder.

Responsibilities

• Lead shifts and inspire the team.
• Build rapport with guests and colleagues.
• Support on training and development.
• Manage daily pub operations during shifts.

Skills

Fluent English

Wine knowledge

Beer knowledge

Job description

Ready to lead from the front, serve up unforgettable experiences and make every shift feel like a five-star showstopper? We’re on the hunt for a brilliantly energetic Pub Supervisor to join our team!

Think seriously good food, perfectly poured drinks, warm-and-fuzzy hospitality and a buzzing, feel-good atmosphere. We’re talking beautifully crafted dishes, big-flavour menus, proper pub classics with a twist and service that goes above and beyond. And we need a people-loving, detail-obsessed, naturally charismatic Supervisor who can bring it all to life.

You’ll be the heartbeat of the shift, inspiring the team, delighting guests and keeping everything running like a well-oiled, hospitality-loving machine. Part leader, part host, part problem-solver and full-time good-vibes generator, you’ll help us deliver exceptional guest experiences while making sure we never miss a beat.

If you’re passionate about premium hospitality, love a fast-paced, food-focused pub environment and have the personality to turn a great service into an unforgettable one, we’d love to meet you. Let's make some magic happen!

The Bull is traditional 16th century pub with rooms, famed for our hospitality, that serves as a hub to the people of Ditchling and beyond. Our cosy bar is bustling with friendly locals, our restaurant packed with foodies, and our large garden is perfect for enjoying a pint in the sunshine. We have six country style bedrooms upstairs and are happily dog friendly throughout.

Our landlord Phil heads up a close-knit team, who are like family, supporting one another through the trials & tribulations of pub life. Hard work, good fun, reliability, and biscuits make our world go round.

We'd love to meet you if you share our ethos, welcome a good work/life balance, and have passionate & energy.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Fluent in English
• Basic Knowledge of Wines
• Basic Beers/Spirits Knowledge