Supervisor
Marston's PLC
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Benefits offered by this job
Job summary
Marston's PLC in Cullompton is seeking a Supervisor to help the team deliver memorable guest moments in a busy pub environment.
You will lead and motivate staff, ensure smooth service, and work with the management team to maintain efficient, profitable operations. Strong leadership and customer focus are essential for success in this role.
Qualifications
- Experience in a Supervisor or Team Leader role.
- Ability to lead a team in a busy pub environment.
- Strong customer service mindset.
Responsibilities
- Lead and motivate the team to deliver great guest experiences.
- Work with pub management to run the business efficiently and profitably.
- Open and close shifts, stock control, and cash handling.
Skills
Job description
Location: Cullompton
Salary: From £12.81 per hour
Hours: 25hrs per week
Contract: Reliable hours contract and flexible/part-time hours
Opportunities: Opportunities for progression
Benefits: Privilege card discount, Marston's Rewards
Waterloo Cross
Cullompton
EX15 3ES
Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!
- Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
If you have the determination to drive your development, we'll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!
You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Waterloo Cross
Cullompton
EX15 3ES
As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity.
The majority of our pub General Manager roles include optional on-site accommodation.
Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
Opportunity to earn a great wage whilst having fun at work.
We reward loyalty with awards for key anniversary milestones.
Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
Some of our roles offer access to a private healthcare scheme.
An exciting range of high street, online discounts and cash back offers are available for all.
All of our employees receive a 30% discount on Marston's food and hotel stays.
We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
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