Supervisor

Youngs; Royal Tunbridge Wells; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career Pathway

Training and development

Free meals

Weekly pay

28 days holiday

20% discount in Young's pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The White Bear in Royal Tunbridge Wells is seeking an enthusiastic Supervisor to join our busy pub team. You will help deliver exceptional customer service, lead shifts and train staff to maintain high standards of hospitality.

A passion for people and teamwork will help you thrive in our sociable, guest-focused environment. Join Young's and benefit from career pathways, ongoing training, free meals, weekly pay and generous holiday allowances.

Qualifications

• Passion to deliver exceptional customer service every time.
• Ability to train and develop team knowledge to delight customers.
• Willingness to lead shifts safely and effectively as a responsible key holder.

Responsibilities

• Lead shifts safely and efficiently.
• Train and develop team to maintain high service standards.
• Ensure guests have a great experience and the pub runs smoothly.

Skills

Customer service

Team training

Shift leadership

Key holder

Job description

Supervisor

The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.