Supervisor

Nell Gwynne; England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career pathways & training

Free meals

Weekly pay

28 days holiday

Staff discounts in pubs

Share Save Scheme

Company Pension

Job summary

Nell Gwynne in England is seeking a Supervisor to lead shifts, deliver outstanding customer service, and support the team in a busy pub environment.

You will train staff, manage opening and closing routines as a key holder, and help maintain high standards of service while fostering a positive guest experience. Ongoing development opportunities are offered to grow with the team.

Qualifications

• Experience in hospitality or pubs.
• Strong communication and leadership abilities.
• Willingness to train and develop junior staff.

Responsibilities

• Lead shifts safely and efficiently.
• Train and mentor team to deliver great service.
• Ensure excellent customer experience at all times.

Skills

Customer service

Team leadership

Communication

Job description

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.