Supervisor

Mears Group; Leeds; Hybrid; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Company Sick Pay

Life Assurance (2x annual salary)

£3,500 annual car allowance or Company

5% employee and 3% employer pension

25 days annual leave

Employee Assistance Programme

Cycle to Work Scheme

Learning and development opportunities

Job summary

Mears Group is seeking an experienced Supervisor to lead the aids and adaptations team across Leeds, Bradford, and North Yorkshire. This hybrid role combines office leadership with field-based site work to ensure safe, compliant, and timely delivery of adaptations in occupied homes.

You will supervise surveys, allocate resources, and mentor operatives while maintaining high service standards and strong resident communication. A valid UK driving licence is required.

Qualifications

• Previous experience in a Supervisor or similar supervisory role within housing or property maintenance.
• Previous experience in aids and adaptations.
• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities.
• Experience delivering planned and reactive maintenance in occupied properties.
• Full, valid UK driving licence.

Responsibilities

• Carry out surveys for wet rooms and adaptations.
• Supervise day-to-day delivery of aids and adaptations works across occupied properties.
• Ensure all works are completed safely, efficiently, and to required quality standards.
• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction.
• Allocate resources and operatives effectively to meet service targets and contractual obligations.
• Lead and support a team of operatives, providing guidance, coaching, and performance management.
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures.
• Carry out quality inspections and ensure corrective actions are implemented where necessary.

Skills

Aids and adaptations leadership

Supervisory experience

Health & Safety compliance

Budgeting and resource management

Planning and organisational skills

People management

Communication skills

Driving licence (UK)

Job description

Annual salary: up to £43,475.47

Supervisor Location: Leeds Full Time Permanent Salary up to £43,475.47 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday)

About the role: We’re currently seeking a skilled and experienced Supervisor to lead our aids and adaptations team as part of a social housing contract in Leeds, Bradford and North Yorkshire. This is a dynamic, office and field based leadership role where you’ll oversee the delivery of aids and adaptations maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Duties

• Carry out surveys for wet rooms and adaptations
• Supervise day-to-day delivery of aids and adaptations works across occupied properties
• Ensure all works are completed safely, efficiently, and to required quality standards
• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
• Allocate resources and operatives effectively to meet service targets and contractual obligations
• Manage work schedules and priorities to minimise disruption to residents
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
• Carry out quality inspections and ensure corrective actions are implemented where necessary
• Lead and support a team of operatives, providing guidance, coaching, and performance management
• Identify training needs and coordinate development opportunities for team members
• Enforce HR policies including attendance, conduct, and grievance procedures
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock
• Oversee material usage and procurement to ensure cost-effective operations
• Use system reports to track performance, resource deployment, and asset condition
• Act as a key point of contact for residents, ensuring professional communication and issue resolution
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
• Support contract mobilisation, compliance audits, and service improvement initiatives
• Assist with budget control, forecasting, and identifying operational efficiencies
• Provide cover for other supervisors during absence or peak periods
• Attend toolbox talks, training sessions, and formal company meetings
• Ensure all activities reflect company values and maintain a professional image at all times

Role Criteria

• Previous experience in a Supervisor or similar supervisory role within housing or property maintenance
• Previous experience in aids and adaptations
• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
• Experience delivering planned and reactive maintenance in occupied properties
• Full, valid UK driving licence
• Strong understanding of Health & Safety regulations, including COSHH
• Working knowledge of Schedule of Rates
• Excellent interpersonal and communication skills
• Effective people management with the ability to lead, mentor, and develop teams
• Strong customer focus and commitment to service excellence
• Problem-solving mindset with a results-driven approach
• Strong planning and organisational abilities
• Decisive decision-making under pressure
• Ability to negotiate and influence across teams and stakeholders
• IT literate with confident oral and written communication skills

Benefits

• Company Sick Pay Life Assurance (2x annual salary)
• £3,500 annual car allowance or Company car
• 5% employee and 3% employer pension contribution with People pension
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period

Eligibility

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Equity, Diversity and Inclusion

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Company Values

Our Values - Customers / Innovation / Teamwork / Responsibility