Contract Manager

Mears Group; Milton Keynes; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Generous Pension Scheme

Sick Pay

Eye test vouchers

Employee Assistance Programme

Wellbeing service

Volunteer leave

Job summary

Mears Group is seeking a Contract Manager to oversee operational and commercial contract delivery at Milton Keynes. You will manage works programmes, budgets and reporting, ensuring execution aligns with contractual obligations and company standards.

The role emphasizes governance, health and safety, customer focus and leadership across multiple sites and partner networks.

Qualifications

• Proven track record in capital works, programmed works, repairs and maintenance management.
• Experience delivering multiple contracts with strong governance and risk control.
• Experience working in customer-focused environments and reporting to stakeholders.

Responsibilities

• Oversee operational and commercial contract delivery to ensure performance meets obligations.
• Manage works programmes, budgets, cash flow and project updates.
• Ensure compliance with health and safety legislation and company procedures.
• Develop and coach teams, drive a customer-focused culture and KPI achievement.
• Build relationships with clients, service users and local communities.
• Provide accurate management reporting and continuous improvement insights.

Skills

Contract management

Governance & risk control

Team leadership

Customer focus

Health and safety knowledge

Job description

Annual salary: up to £44,232.30 Contract Manager Location: Milton Keynes Contract: Permanent, 42.5 hours per week Salary: £44,232.30 per annum + Car Allowance

About the Role:

• As Contract Manager, you will oversee all aspects of operational and commercial contract delivery, ensuring performance is maintained in line with contractual obligations and company standards.
• Management of operational and commercial contract delivery
• Monitoring contract performance against agreed targets and commitments
• Managing works programmes, budgets, cash flow and project updates
• Ensuring compliance with health and safety legislation, company procedures and quality standards
• Managing direct labour resources and supply chain partners
• Identifying opportunities to improve productivity and achieve efficiency savings
• Completing company and client reporting within required timescales
• Promoting a positive, customer-focused culture across all activities
• Driving customer satisfaction and achievement of contractual KPIs
• Managing employee performance, coaching and development
• Ensuring company assets are protected and maintained appropriately
• Providing accurate management reporting
• Building strong relationships with clients, service users and local communities
• Supporting continuous improvement through feedback and market insight

Key Criteria:

• Proven track record in capital works, programmed works, repairs and maintenance management and delivery
• Proven commercial and performance management experience
• Ability to manage multiple sites and contracts
• Experience working within a customer-focused environment
• Contract and project management experience
• Strong governance, risk management and business control experience
• Full UK driving licence
• Desirable: ILM accreditation or Level 4 Leadership and Management qualification
• IOSH or other health and safety qualification
• Experience working within social housing
• Experience working in partnership with local authority clients

Benefits:

• Family friendly policy to include enhanced maternity/paternity leave and much more.
• Generous Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme Park, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility