Supervisor

Rituals Cosmetics Enterprise B.V.; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rituals Cosmetics Enterprise B.V. is seeking frontline retail staff to deliver outstanding customer service, know every product inside out, and share its stories to connect with shoppers.

You will drive sales, lead by example for the team, solve problems confidently, keep the boutique running smoothly, and represent the Rituals look through safety and training.

Qualifications

• Customer service mindset
• Retail experience is a plus

Responsibilities

• Deliver amazing customer service by knowing every product inside out and sharing their stories with every customer.
• Win at sales and help others achieve targets, setting an example for your team.
• Be the problem-solver customers and colleagues trust, handling complex questions with confidence while keeping the boutique running smoothly.
• Represent Rituals by following safety standards, maintaining the brand look, and keeping product knowledge up to date through training.

Job description

Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.

Win at sales and bring others with you – do great at your own targets while setting the example for your team members.

Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.

Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.