Supervisor

Rituals Cosmetics Germany, Austria & Switzerland; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rituals is seeking enthusiastic retail specialists to deliver outstanding customer service and know every product inside out. You’ll share stories that connect with customers and help them find the perfect purchase, while exceeding personal targets.

You’ll lead by example, helping teammates hit their goals and keep the boutique running smoothly. You’ll stay up-to-date with product knowledge through regular training and workshops, embodying the Rituals look and safety standards.

Job description

Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.

Win at sales and bring others with you – do great at your own targets while setting the example for your team members.

Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.

Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.