Supervisor

Rituals Cosmetics Germany, Austria & Switzerland; East Hertfordshire; On-site; GBP 19,000 - 24,000; Full time

Job summary

Rituals Cosmetics Germany, Austria & Switzerland is seeking a team member to deliver amazing customer service—you know every product inside out and share their stories in ways that connect with every customer you meet. You will win at sales and bring others with you, doing great at your own targets while setting the example for your team members.

You will be the problem-solver customers and colleagues trust—handle complex questions and situations with confidence, while keeping the boutique

Qualifications

• Deliver excellent customer service, connect with customers through product stories.
• Strong communication and teamwork to meet sales targets.
• Willingness to learn and train on Rituals products.

Responsibilities

• Deliver amazing customer service—you know every product inside out and share their stories in ways that connect with every customer you meet.
• Win at sales and bring others with you—do great at your own targets while setting the example for your team members.
• Be the problem-solver customers and colleagues trust—handle complex questions and situations with confidence, while keeping the boutique running smoothly.
• Represent Rituals—follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.

Job description

Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.

Win at sales and bring others with you – do great at your own targets while setting the example for your team members.

Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.

Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.