Supervisor

DEVONSHIRE; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Devonshire in Balham is seeking an enthusiastic Supervisor to join its popular pub and dining team. You will help maintain a fast-paced yet guest-focused environment, coach staff, and ensure seamless service across all areas while upholding the venue’s standards.

You will lead shifts, train team members, and play a key role in delivering memorable experiences through exceptional service and strong team communication. This is a great step for career progression in hospitality.

Qualifications

• Experience in hospitality preferred.
• Strong communication and teamwork are important.
• Customer service oriented and passionate about guest experience.

Responsibilities

• Deliver exceptional customer service every time.
• Lead shift and manage staff during busy periods to maintain service standards.

Skills

Customer Service

Teamwork

Communication

Hospitality Experience

Job description

Supervisor

Situated right in the middle of Balham and Clapham South tube station, The Devonshire is a popular and well-established pub and dining spot in Balham.
A fast-paced atmosphere is in all areas of the business but we also focus on the small details that make our customers have a memorable stay, customer service is key with experience preferred and big personalities welcomed!
Teamwork is key during the busier times, with communication skills being a high priority. Every year, our large self-contained garden is transformed with seasons with our DEVoted to Summer festival during the warmer months turning into a Bavarian Balham Christmas market inspired garden during the winter.
We love to work with open people, people with ideas, and energy and who are passionate about their life. Be yourself, be courteous and make conscious decisions. We will expand your knowledge of foods, wines, beers, cocktails, and coffee as you make new friends and look at your career with us helping you on your way to the bigger picture. We know life isn't black and white so we will try to be as flexible as we can when given enough notice. Apply if you want to be a part of our vision, culture and the vibe we're creating.

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.