supervisor

Lego Group; Greater London; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Family Care Leave

Insurances

Wellbeing

Colleague Discount

Bonus

Hybrid Working

Job summary

The LEGO Group in London is seeking a capable retail shift supervisor to support store leadership. You will work with the Assistant Store Manager (ASM) and Store Manager (SM) to coordinate scheduling, supervise Sales Associates, and ensure money handling, stock organization, and merchandising standards are met.

This role offers a hybrid working pattern with opportunities to contribute to store performance, staff development, and a collaborative team environment within LEGO’s global culture.

Qualifications

• Experience supervising sales staff during shifts.
• Familiarity with store policies and loss prevention.

Responsibilities

• Assist the ASM and SM in maintaining holiday, attendance, and team scheduling.
• Supervise Sales Associates during shifts and handle issues per LEGO policies.
• Process store and office supply orders within guidelines and budgets.
• Ensure proper money handling by all Sales Associates.
• Maintain organized stockroom and merchandize products on the shop floor.
• Support merchandise presentation and loss prevention goals.
• Assist ASM and SM in achieving high merchandising standards.

Skills

Team supervision

Scheduling

Retail operations

Job description

Job Description

Core Responsibilities:

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

What's in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace: Your workplace will be the office, store or factory specified in this advert.
• Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.