Supervisor

Green Man; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday

Discount in Young's Pubs

Share Save Scheme

Company Pension Scheme

Career development

Job summary

The Green Man in Putney is seeking a Supervisor to lead shifts, deliver outstanding customer service, and train team members at our community pub. You will play a key role in upholding our standards, guest experience, and operational smoothness.

We value personable, proactive individuals and offer ongoing development to support your career in hospitality within a welcoming team culture.

Qualifications

• Demonstrated passion for delivering exceptional customer service.
• Ability to train and develop team members to maintain service standards.
• Strong interpersonal skills to build rapport with customers and staff.

Responsibilities

• Lead shifts as a responsible key holder.
• Deliver consistent, high-quality customer experiences.
• Train and mentor team to uphold knowledge and standards.
• Support the team in day-to-day operations and safety.

Skills

Customer service

People leadership

Communication

Hospitality

Job description

Supervisor

The Green Man is the ideal location in Putney for those seeking somewhere to sit back, relax and enjoy great food and drinks with friends or family our beautiful garden. We are a proud community pub looking for personable, proactive and passionate people to join Tom and the team. Here at The Green Man we are open to new ideas and give our Team Members room to be creative and love to inspire innovation. The team look forward to welcoming you!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.