Supervisor

Yours Clothing Limited; England; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Zusammenfassung

Yours Clothing Limited in the United Kingdom is seeking a motivated Store Associate to deliver outstanding customer service and support daily store operations. You will engage with customers, process transactions, replenish stock and maintain store standards.

The role requires a friendly, energetic team player with a desire to excel in a fast-paced fashion retail environment. Guaranteed weekly hours apply, with additional hours during peak periods.

Qualifikationen

• Warm, friendly and engaging personality is essential.
• Highly motivated with energy and enthusiasm to succeed.
• Proven ability to work well in a team and use initiative.
• Able to adapt to frequent change and a high pressure environment.
• Experience in customer service with face-to-face contact is desirable.
• Retail experience with a quality brand is desirable.
• Knowledge and understanding of High Street fashion.

Aufgaben

• Provide back-up management support and run the store on adhoc days.
• Optimise sales and individual customer purchases.
• Engage customers by delivering first-class service.
• Operate till and handle financial transactions.
• Replenish stock with products and brands.
• Assist with deliveries and stock handling during peak periods.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with company procedures.
• Pursue personal development and seek improvements.
• Responsible for Health and Safety.
• Open/close the store in absence of management.
• Cashing up at day end and follow procedures.
• Train and coach store colleagues as required.

Kenntnisse

Customer service

Teamwork

Motivation

Initiative

Adaptability

Face-to-face service

Jobbeschreibung

Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Provide back-up management support and be responsible for the running of the Store on adhoc days.
• Optimise sales and individual customer purchases.
• Engage the customer by delivering a first class customer service.
• Operate till and handle financial transactions.
• Replenish stock with our fantastic products and specialist brands.
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Responsible for Health and Safety.
• Responsible for opening and closing the store in the absence of management.
• Cashing up at the end of the day and ensuring correct procedures are followed.
• Training and coaching store colleagues as and when required.

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.

Pay Rate: £13.30 per hour