Retail Sales Assistant

YOURS; East Midlands; Sur place; GBP 15 000 - 21 000; Plein temps

Résumé du poste

YOURS is seeking a customer-focused team member to drive sales and deliver outstanding service in a fast-paced fashion environment.

You will engage customers, handle transactions, replenish stock, and support deliveries while maintaining high standards of cleanliness and safety. Experience in fashion retail is valued and flexibility in hours is required to cover peak periods.

Qualifications

• Warm, friendly personality.
• Motivated with energy to succeed.
• Proven ability to work well in a team and use own initiative.
• Adaptable to change and high pressure environments.
• Experience in customer service with face-to-face interaction is desirable.
• Experience in retail with a quality brand is desirable but not essential.
• Knowledge of High Street fashion.

Responsabilités

• Optimise sales and individual customer purchases.
• Deliver first class customer service to engage customers.
• Operate till and handle financial transactions.
• Replenish stock with products and brands.
• Assist with deliveries and stock handling, especially during busy periods.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with company procedures.
• Take responsibility for personal development and opportunities for improvement.
• Responsible for Health and Safety.

Connaissances

Customer service

Team player

Flexibility

High Street fashion knowledge

Description du poste

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MRMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods

Pay Rates: £12.90 per hour regardless of age