Supervisor

Bob & Berts; Cookstown; Híbrido; GBP 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% staff card

Unlimited free hot drinks

Free birthday cake

Enhanced family-friendly policies

Length-of-service recognition

Company pension

Opportunities to grow your career

Descripción de la vacante

Bob and Berts Cookstown is hiring a Café Supervisor to lead a small team, welcome customers and keep food and coffee flowing from opening to closing. You will guide shifts, support colleagues on coffee, service and tills, and ensure high standards day by day.

Open to applicants aged 18+, the role requires flexibility for early mornings and weekends. A strong cafe background and people skills will help you thrive in this busy setting with perks and growth opportunities.

Formación

• 1–2 years in a busy café, restaurant or retail setting, including supervising a team or leading shifts.
• Essential eligibility: aged 18 or over due to key-holder duties and shift accountability.
• Confidence with coffee service and making simple coffees.

Responsabilidades

• Run the shift: open and close securely, organise tasks and rota planning.
• Support the team: welcome new starters and coach colleagues on coffee, service and tills.
• Delight customers: serve great food and coffee, create a warm welcome and resolve concerns professionally.
• Keep standards high: maintain cleanliness and food hygiene; report equipment issues.
• Manage the details: monitor stock, assist with ordering and reducing waste.
• Handle cash accurately: reconcile daily sales and prepare bank deposits.

Conocimientos

Cafe experience

Leadership

Customer service

Cash handling

Team coaching

Descripción del empleo

Great Coffee. Your Team. Your Next Step.

Love the buzz of a busy café and the satisfaction of a shift well run? Step into our Café Supervisor role.

From the first flat white to the lunchtime rush, you’ll be at the heart of the action — guiding your team, welcoming customers and keeping great food and coffee flowing. Bring your café experience and leadership skills; we’ll bring unlimited free hot drinks, a 50% staff card and opportunities to grow your career.

Ready to make your next move?

Job title: Café Supervisor
Location: Bob and Berts Cookstown
Hours: Full-time including early mornings and weekends
Pay: £14.00 to £14.50 depending on experience

Your shifts: You’ll need availability for opening, closing and weekend shifts, including early mornings and holidays.

A Few Perks to Sweeten the Deal

• A 50% staff card to use on shift and with friends and family.
• Unlimited free hot drinks to keep you going.
• Free cake on your birthday — a little extra reason to celebrate!
• Enhanced family-friendly policies.
• Length-of-service recognition.
• Company pension.
• Opportunities to grow your career.

Essential eligibility: You must be aged 18 or over. This supervisor position includes key-holder, opening/closing, cash-handling and shift-accountability responsibilities. Applications from candidates under 18 cannot be progressed for this role.

Why Join Our Team?

Make your experience count. Take responsibility for your shifts, help colleagues build their skills and give customers a reason to return. You’ll build your leadership experience in a hands‑on role with opportunities to grow.

What You’ll Do

• Run the shift: Open and close securely, organise tasks and support rota planning.
• Support the team: Welcome new starters and coach colleagues on coffee, service and tills.
• Delight customers: Serve great food and coffee, create a warm welcome and resolve concerns professionally.
• Keep standards high: Maintain cleanliness, food hygiene and safety; follow company policies and report equipment issues.
• Manage the details: Monitor stock, support ordering, reduce waste and keep displays tempting.
• Handle cash accurately: Reconcile daily sales and prepare bank deposits.

What You’ll Bring

• Experience: 1–2 years in a busy café, restaurant or retail setting, including supervising a team or leading shifts.
• Essential eligibility: Aged 18 or over due to the key-holder, opening/closing, cash‑handling and shift-accountability duties of this position.
• Coffee skills: Confidence using commercial espresso machines and making speciality coffees.
• People skills: Clear communication, a hands‑on coaching approach and friendly, professional customer service.
• Till experience: Confidence using till systems and handling cash accurately.

A Few Practical Details

• Ability to stand and walk for long periods (up to 8 hours).
• Ability to lift up to 30-50 lbs (milk crates, coffee bags, etc.).
• Eligibility to work in the UK