Supervisor

The Mill; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs and 30%:

Share Save Scheme

Company Pension Scheme

Job summary

The Mill, Cambridge pub by the River Cam, is seeking a Supervisor to lead shifts and train the team while delivering exceptional service to guests. This role offers career development within a historic, characterful venue renowned for its CAMRA-award-winning real ales.

You will be responsible for delivering consistent guest experiences, coaching staff, and maintaining high standards of hospitality in a busy pub setting.

Qualifications

• Deliver exceptional customer service every time.
• Able to lead shifts as a responsible key holder.
• Committed to ongoing development and training of the team.

Responsibilities

• Lead shifts safely and ensure smooth service.
• Train and develop team members to maintain high standards.
• Deliver outstanding customer experiences at The Mill.

Skills

Customer service

Team leadership

Staff training

Tools

POS software

Job description

Supervisor

The Mill is one of Cambridge’s iconic pubs, located just down by a beautiful river, we are not the largest of pubs but, boy do we pack character. Idyllically located on the grassy banks of the River Cam overlooking Laundress Green, the 19th Century Mill is one of Cambridge’s most iconic pubs and renowned for its wide choice of well-kept real ales. The winner of numerous CAMRA Awards, the Mill is a really special place to visit whatever the season.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.