Supervisor

Café Rouge; Brandon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Friends & family discount

We Care program

Free meals on shift

Referral bonus

Early wage access

Salary Finance

Gym membership discount

Merlin Entertainment discounts

Trip competitions

Team events

Job summary

Café Rouge is seeking a Keyholder/Supervisor to join our team. You will open and close the restaurant, support the management team, and lead shifts while ensuring smooth front- and back-of-house operations.

Your focus will be on delivering exceptional guest service and maintaining a lively dining atmosphere. Ideal candidates will have hospitality experience, strong communication skills, and a passion for team leadership in a fast-paced setting.

Qualifications

• Hospitality/food service experience preferred.
• Strong customer service focus and communication skills.
• Able to thrive in a fast-paced, high-energy environment.

Responsibilities

• Open and securely close the building.
• Prepare for service and support the management team during shifts.
• Build rapport and act as a main contact for front of house and back of house staff.
• Deliver excellent guest experiences and delight customers.
• Maintain a positive, upbeat floor presence during busy service periods.

Skills

Customer service

Communication

Team leadership

Shift coordination

Job description

Looking for career with more Oh LaLa? Yes? Then Café Rouge is the place for you! AsaSupervisor, you will become a valued member of the Café Rouge team.

Why Rouge?

• 50% Employee Discount
• 25% Friends and Family Discount
• We Care program including: 24/7 virtual GP, second medical opinion, healthcare cash plan, dental health plan, mental health support and counselling, Get Fit Program, healthy diet support.
  
• Free meals on shift
• Referral bonus
• Access to wages before pay day
• Salary Finance- access to savings and loans
• Discounted Gym Membership
• Discounts on Merlin Entertainment
• Competitions to win trips away
• Team parties and events

As aKeyholder/Supervisor, you will be responsible for:

• Be responsible for opening and securely closing the building
• Help prepare for service, working closely with the Management Team and helping run the shifts
• Be great at building rapport and being a point of contact for the team members,both back and front of house.
• Be obsessed with customer service and delighting each and every one of our guests
• Be used to working in a fast paced, upbeat environment, where the floor is your stage!