Sunday Shop Supervisor — Lead Team, Elevate Sales & Impact

Mind; Weston-super-Mare; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly pay (Real Living W

25 days holiday per year

Development workshops & courses

Induction programmes

Staff discount 25%

Employee Assistance Programme

Cycle to Work Scheme

Season ticket loan

Job summary

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager, helping to maximise profits and raise funds through preloved items while delivering outstanding customer service. You will also take full responsibility in the Shop Manager's absence for shop performance and lead a team of volunteers.

We offer development workshops, induction programmes, and a broad range of training opportunities to help you grow, plus a strong commitment to work-life balance and staff benefits including a

Qualifications

• Experience in retail environments and handling customer inquiries.
• Ability to motivate and manage a team of volunteers.
• Strong focus on customer experience and shop standards.

Responsibilities

• Support the Shop Manager to maximise profits and fundraising through preloved items.
• Lead and support the volunteer team, especially in the Shop Manager's absence.
• Plan and prioritise workload for self and team while ensuring excellent customer service.

Skills

Retail experience

Team leadership

Customer service

Planning skills

Job description

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager, helping to maximise profits and raise funds through preloved items while delivering outstanding customer service. You will also take full responsibility in the Shop Manager's absence for shop performance and lead a team of volunteers.

We offer development workshops, induction programmes, and a broad range of training opportunities to help you grow, plus a strong commitment to work-life balance and staff benefits including a