Sunday Shop Supervisor — Retail Leader for Impact

Mind; England; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay (Real Living W​

Job summary

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager in delivering excellent customer service and maximising profits from preloved items across our Mind shops. You will also lead and support our team of shop volunteers and cover the Shop Manager in their absence, driving a welcoming and inclusive environment.

We offer development workshops and courses, comprehensive inductions, and a strong commitment to work-life balance, with benefits like pension, staff discounts, and travel

Qualifications

• Strong retail passion and ability to lead teams
• Excellent customer-focused service improvement
• Ability to plan and prioritise workload for self and team

Responsibilities

• Support the Shop Manager to maximise profits and maintain excellent shop standards and customer service
• Lead and support the team of shop volunteers in the Shop Manager's absence
• Plan and prioritise workload for self and team while embracing Mind values

Skills

Retail leadership

Customer service

Team motivation

Planning & organisation

Communication

Job description

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager in delivering excellent customer service and maximising profits from preloved items across our Mind shops. You will also lead and support our team of shop volunteers and cover the Shop Manager in their absence, driving a welcoming and inclusive environment.

We offer development workshops and courses, comprehensive inductions, and a strong commitment to work-life balance, with benefits like pension, staff discounts, and travel