Sunday Retail Supervisor: Lead Team & Help Mental Health

Mind Retail; Weston-super-Mare; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly pay in line with UK

25 days' holiday (pro-rata)

Development workshops & courses

Induction programmes tailored to role

Staff discount

Pension scheme & life assurance

Cycle to Work Scheme

Employee Assistance Programme

Discount app with retailers

Job summary

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager in maximising profits and delivering outstanding customer service for preloved items. You will lead and guide a dedicated team of volunteers, ensuring excellent shop standards while promoting Mind's vital mental health services.

This role offers development opportunities through workshops and induction programmes, with a focus on work-life balance and inclusive, caring workplace culture.

Qualifications

• Experience in retail sales and customer service is desirable.
• Ability to lead and motivate a team of volunteers.
• Strong planning and prioritisation of workload for self and team.
• Demonstrates our values and behaviours in all actions.

Responsibilities

• Support the Shop Manager to maximise profits and fundraising through preloved items.
• Lead and support the volunteer team to deliver excellent shop standards and customer service.
• Take full responsibility in the Shop Manager's absence and oversee shop performance.
• Contribute to a caring, inclusive workplace and community impact.

Skills

Retail passion

Leadership

Time management

Customer focus

Values & behaviours

Job description

Mind Retail is seeking a Sunday Supervisor to support the Shop Manager in maximising profits and delivering outstanding customer service for preloved items. You will lead and guide a dedicated team of volunteers, ensuring excellent shop standards while promoting Mind's vital mental health services.

This role offers development opportunities through workshops and induction programmes, with a focus on work-life balance and inclusive, caring workplace culture.