Sunday Retail Lead: Empower Team & Community Impact

Mind Retail; Chester; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay

25 days holiday

Development workshops

Induction programmes

Staff discounts

Pension scheme

Employee support

Job summary

Mind Retail is seeking a Sunday Supervisor in Chester to support the Shop Manager and drive sales of preloved items while upholding excellent shop standards and customer service. You will lead a dedicated team of volunteers and step in for the Shop Manager when needed, ensuring strong performance and fundraising on Sundays.

The role offers development opportunities, a commitment to work-life balance, and a supportive environment aligned with Mind's mission to improve mental health services.

Qualifications

• Experience in leading a team or volunteers preferred.
• Strong customer focus and communication skills are essential.
• Ability to plan and prioritise own workload and that of the team.
• Ability to demonstrate Mind's values and behaviours in all actions.

Responsibilities

• Support the Shop Manager to maximise profits and fundraising through preloved items.
• Lead and support the shop volunteers in delivering excellent service.
• Maintain shop standards and outstanding customer service.
• Cover for the Shop Manager in their absence and oversee shop performance.

Skills

Retail passion

People leadership

Workload planning

Customer focus

Values & behaviours

Job description

Mind Retail is seeking a Sunday Supervisor in Chester to support the Shop Manager and drive sales of preloved items while upholding excellent shop standards and customer service. You will lead a dedicated team of volunteers and step in for the Shop Manager when needed, ensuring strong performance and fundraising on Sundays.

The role offers development opportunities, a commitment to work-life balance, and a supportive environment aligned with Mind's mission to improve mental health services.