Sunday Shop Lead & Keyholder — Fundraising Impact

Cancer Research UK; Glasgow; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Benefits package

Retirement plan

Leave allowance

Discounts

Wellbeing support

Job summary

Cancer Research UK’s trading shop in Glasgow is seeking a Retail Store Assistant with keyholder responsibilities. You will manage Sunday operations, lead a volunteers team, and contribute to fundraising targets while delivering excellent customer service.

We offer a generous benefits package and ongoing development opportunities. You’ll be supported by a friendly, purpose-driven team dedicated to beating cancer.

Qualifications

• Strong customer service experience.
• Experience in a lively retail environment.
• Ability to work independently and as part of a team.
• Commercial awareness and store-sense.
• Excellent communication and interpersonal skills.
• Flexible with rota requirements.

Responsibilities

• Overseeing the running of the shop on a Sunday.
• Taking keyholder responsibility (training provided) and supporting volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Generating ideas to help create new income with guidance from the Shop Manager.
• Using customer service skills to ensure customers feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.

Skills

Customer service

Teamwork

Adaptability

Commercial awareness

Communication

Flexibility

Job description

Cancer Research UK’s trading shop in Glasgow is seeking a Retail Store Assistant with keyholder responsibilities. You will manage Sunday operations, lead a volunteers team, and contribute to fundraising targets while delivering excellent customer service.

We offer a generous benefits package and ongoing development opportunities. You’ll be supported by a friendly, purpose-driven team dedicated to beating cancer.