Keyholder Shop Assistant — Impactful Charity Retail

Cancer Research UK; Stirling; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK in Stirling is seeking a motivated retail store assistant to join our trading team. The role includes taking keyholder responsibility, supporting a diverse team of volunteers, and helping achieve fundraising targets during weekend and Sunday duties.

You will oversee the shop, process donations, welcome customers, and help generate income with creativity under guidance from the Shop Manager.

Qualifications

• Strong customer service skills.
• Able to work in a busy retail environment.
• Flexible to cover shifts, including Sundays.

Responsibilities

• Overseeing the running of the shop.
• Taking keyholder responsibility (training provided) and supporting volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Generating income with guidance from the Shop Manager.
• Providing excellent customer service and ensuring a welcoming environment.
• Upholding safeguarding, compliance and health and safety standards.

Skills

Customer service

Flexibility

Communication

Teamwork

Commercial awareness

Job description

Cancer Research UK in Stirling is seeking a motivated retail store assistant to join our trading team. The role includes taking keyholder responsibility, supporting a diverse team of volunteers, and helping achieve fundraising targets during weekend and Sunday duties.

You will oversee the shop, process donations, welcome customers, and help generate income with creativity under guidance from the Shop Manager.