Sunday Retail Keyholder & Customer Champion

Cancer Research UK; Salisbury; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Substantial retirement plan

Generous leave allowance

Discounts on travel and technology

Job summary

Cancer Research UK is seeking a Retail store assistant to oversee Sunday trading at our Salisbury Shop. You will take keyholder responsibility, support a team of volunteers and help drive fundraising through sales.

You'll join a friendly trading team, benefit from a generous benefits package, and gain experience in retail while contributing to cancer research. The role suits reliable, customer-focused individuals who thrive in a busy shop environment.

Qualifications

• Great customer service knowledge
• Experience in a lively and vibrant environment
• Adaptability in changing situations, including working independently and as part of a team
• Commercial awareness and understanding of retail dynamics
• Ability to build relationships and communicate effectively
• Flexibility to work on a rota to meet store needs

Responsibilities

• Overseeing the running of the shop on a Sunday.
• Taking keyholder responsibility (training provided) and supporting volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Generating ideas to create new income with guidance from the Shop Manager.
• Using customer service skills to make customers and supporters feel welcome.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• Handling manual handling and physical tasks as required.

Skills

Customer service

Lively environment experience

Adaptability

Commercial awareness

Relationship building

Flexibility and rota work

Job description

Cancer Research UK is seeking a Retail store assistant to oversee Sunday trading at our Salisbury Shop. You will take keyholder responsibility, support a team of volunteers and help drive fundraising through sales.

You'll join a friendly trading team, benefit from a generous benefits package, and gain experience in retail while contributing to cancer research. The role suits reliable, customer-focused individuals who thrive in a busy shop environment.