Subsidence Regional Manager — Claims Leadership

GHG Solutions Ltd; South Shields; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Car allowance or company car

25 days annual leave

Private health care

Death in service

Long service awards

EAP

Job summary

GHG Solutions Ltd is seeking an experienced Subsidence Regional Manager to lead the Subsidence Specialist Team across the region. You will drive performance, provide training, and ensure efficient handling of subsidence claims while maintaining strong client relationships.

The role requires 5+ years in subsidence claims management, a related bachelor’s degree, and a proven leadership track record. Travel within the region is expected, with attractive benefits and ongoing career development.

Qualifications

• Bachelor's degree in a related field preferred.
• 5+ years in subsidence claims management, supervisory or managerial role.
• Strong knowledge of subsidence principles, investigations and repair techniques.
• Familiarity with insurance policies, regulations and industry standards.
• Excellent leadership and people management skills with client/stakeholder interaction.

Responsibilities

• Lead, motivate and manage a team of subsidence specialists to high performance.
• Oversee end-to-end subsidence claims management within the region and ensure adherence to policies.
• Audit and improve processes to drive efficiency and quality.
• Develop and maintain strong client, broker and stakeholder relationships.
• Prepare regular reports on claims activity, performance, and regional trends.

Skills

Leadership

People management

Communication

Analytical thinking

Subsidence claims knowledge

Education

Bachelor's degree in related field

Tools

Claims management software

Job description

GHG Solutions Ltd is seeking an experienced Subsidence Regional Manager to lead the Subsidence Specialist Team across the region. You will drive performance, provide training, and ensure efficient handling of subsidence claims while maintaining strong client relationships.

The role requires 5+ years in subsidence claims management, a related bachelor’s degree, and a proven leadership track record. Travel within the region is expected, with attractive benefits and ongoing career development.