Subsidence Building Technician

Adjusting Appointments Limited; Cambridgeshire and Peterborough; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading company in claims solutions seeks a Subsidence Building Technician to join their remote working team. You will be responsible for managing subsidence claims, negotiating settlements, and providing technical support to surveyors. This role requires strong communication skills and relevant experience in claims or building surveying.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Experience in subsidence/buildings insurance claims or extensive trade experience (5+ years).
• Demonstrated high standard of customer service.
• Computer literate with excellent verbal and written communication skills.

Responsibilities

• Communicating with customers, contractors, and insurer clients.
• Managing third party companies and negotiating cash settlements.
• Updating and creating building repair scopes.

Skills

Communication

Organisation

Customer Service

Attention to Detail

Problem Solving

Education

Graduate Building Surveyor

Job description

Social network you want to login/join with:

Subsidence Building Technician, Bedfordshire

col-narrow-left

Client:

Adjusting Appointments Limited

Location:

Bedfordshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

6aab13a69b80

Job Views:

34

Posted:

24.06.2025

Expiry Date:

08.08.2025

col-wide

Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.