Subsidence Building Technician

Adjusting Appointments Limited; North East; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading company seeks an experienced Subsidence Building Technician to join their growing subsidence team. This role involves providing technical building claims solutions and support to surveyors and claims management. Candidates should possess claims experience or a relevant degree, with strong communication and organization skills.

Benefits

25 days holiday plus an excellent benefits package

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence or buildings insurance claims experience OR extensive trade experience (5+ years) OR a graduate building surveyor.
• Computer literate, with excellent verbal and written communication skills.

Responsibilities

• Communicating with customers, contractors, and insurer clients over the telephone, email and in writing.
• Managing third party companies to achieve vegetation removal and drain repairs.
• Negotiating cash settlements for repairs with policyholders.

Skills

Communication

Organisation

Customer Service

Problem-Solving

Attention to Detail

Education

Degree in Building Surveying

Job description

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Subsidence Building Technician, North East

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Client:

Adjusting Appointments Limited

Location:

North East, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

df20b8244f9d

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.