Subsidence Building Technician

Adjusting Appointments Limited; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the insurance sector is seeking an experienced Subsidence Building Technician to join their growing team in Leicester. This role involves managing subsidence claims, providing technical support to surveyors, and ensuring high levels of customer service. Ideal candidates will have a strong background in claims processing or construction, excellent communication skills, and the ability to work within a fast-paced environment.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Minimum 5 years trade experience or claims experience in subsidence/buildings insurance.
• Demonstrated ability to manage multiple tasks in a fast-paced environment.
• Computer literate with strong verbal and written communication skills.

Responsibilities

• Communicate with customers and manage third-party companies effectively.
• Negotiate cash settlements for repairs and manage repair schedules.
• Update and create building repair scopes accurately.

Skills

Communication

Organization

Customer Service

Problem Solving

Education

Graduate Building Surveyor

Job description

Social network you want to login/join with:

Subsidence Building Technician, Leicester

col-narrow-left

Client:

Adjusting Appointments Limited

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

789a37c1413a

Job Views:

25

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.