Subsidence Building Technician

Adjusting Appointments Limited; St Asaph; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading company in technical claims solutions seeks an experienced Claims Technician for their Subsidence Team. This role requires excellent communication skills and prior experience in subsidence or extensive trade skills to handle claims efficiently. You will manage relationships with clients, negotiate settlements, and ensure timely resolution of claims, all whilst working in a remote environment with opportunities for training and advancement.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) required.
• Computer literate, excellent verbal and written skills.
• Ability to thrive in a fast-paced target driven environment.

Responsibilities

• Communicate with customers and contractors over various channels.
• Manage third-party companies for repair and mitigation of subsidence damage.
• Negotiate cash settlements for repairs and manage contractor schedules.

Skills

Communication

Organization

Customer Service

Problem Solving

Education

Graduate Building Surveyor

Job description

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Client:

Adjusting Appointments Limited

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bec9feba06f1

Job Views:

6

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.