Subsidence Building Technician

Adjusting Appointments Limited; Newport; Remote; GBP 26,000 - 30,000; Full time

Job summary

A leading company in insurance claims is seeking an experienced Claims Technician to join their Subsidence Team. The role involves driving subsidence claims towards settlement through effective communication and management of third-party contractors. Candidates should possess either relevant insurance experience, extensive trade experience, or be graduates in building surveying. This position offers a salary of up to £30,000 per annum, generous holiday benefits, and a supportive work environment focused on career advancement.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor.
• Ability to thrive in a fast-paced, target driven environment.
• Demonstrate strong communication and customer service skills.

Responsibilities

• Managing subsidence claims towards settlement while communicating with customers and contractors.
• Updating and creating building repair scopes using in-house schedule of rates.
• Negotiating cash settlements for repairs with policyholders.

Skills

Communication

Organization

Customer Service

Attention to Detail

Education

Graduate Building Surveyor

Job description

Social network you want to login/join with:

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.