Subsidence Adjuster and Surveyor

McLarens; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Career development opportunities

Global exposure

Flexible schedule where applicable

Inclusive culture

Job summary

McLarens in London is seeking a Building Surveyor/Engineer with Chartered status to join the Subsidence Practice. You will travel across North/West London and surrounding counties performing site visits and fully managing a portfolio of subsidence losses from notification to closure.

The role emphasizes technical diagnosis, policy application, and collaboration with brokers, insureds, and specialists. A strong focus on quality, communication, and client relationships is essential.

Qualifications

• Full UK driving licence and willingness to travel.
• Professionally qualified with loss adjusting and surveying/subsidence experience.
• Detailed understanding of subsidence, building defects, and repair techniques.
• Strong communication, empathy and organisational skills.
• Negotiation and stakeholder management experience.
• Proficient IT skills.

Responsibilities

• Undertaking site visits and project manage subsidence losses from notification to conclusion.
• Liaising with insured, insurers and brokers for timely settlement.
• Producing technical reports in line with standards and timelines.
• Engaging specialists and overseeing fulfilment of claims.
• Contributing to business development and networking for growth.

Skills

Site visits

Project management

Negotiation

Stakeholder management

Communication

Subsidence knowledge

Surveying

Problem solving

Education

Chartered status

UK professional qualification

Tools

IT software

Job description

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We currently have an exciting opportunity for a talented and proven Building Surveyor / Engineer with Chartered status, loss adjusting experience and subsidence knowledge to join our thriving Subsidence Practice.

This role is based around the North/West London, Hertfordshire, Buckinghamshire & Berkshire area for claim visits along with home working.

The opportunity: The Subsidence Adjuster & Surveyor role will report to the Head of Subsidence and work closely with their Claims Technician and team colleagues. You will be undertaking site visits and be responsible for fully project managing a portfolio of subsidence losses from notification to conclusion. Cross practice subsidence and surveying assistance will also be provided by the Subsidence Practice.

Candidates must ensure company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Accountabilities

• Investigating, negotiating and agreeing settlement of claims in a professional manner.
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims.
• Completing technical diagnosis and insurance policy application of losses.
• Arranging site investigations, monitoring, arborist reports and interpretation of results.
• Recommending mitigation measures and achieving successful completion.
• Engaging appropriate specialists and overseeing fulfilment of the claim.
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales.
• Assisting with quantum and surveying queries on commercial, major loss, casualty and speciality claims when required.
• Actively contribute towards McLarens' business development programme.
• Network, identify and facilitate opportunities for business growth.

Experience and Qualifications

• Candidates should have a full UK driving licence and be based within easy reach of the working areas for the role, plus flexibility to travel to other working areas, regional offices and meetings as periodically required.
• Successful candidates must be professionally qualified and have gained significant experience in loss adjusting and surveying / engineering / subsidence.
• Have a detailed understanding of identifying and mitigating subsidence, domestic and commercial building defects, and repair / stabilisation techniques.
• Demonstrate a focus on quality, communication, empathy and organisational skills.
• Have a proven capability in negotiation, decision making, and problem-solving, coupled with strong stakeholder management.
• Possess a good working knowledge of IT software and hardware.
• An ability to develop strong relationships with clients, customers, brokers, suppliers and colleagues is imperative.
• A proven, positive reputation in the Broker and Insurer market would be advantageous.

The workplace Since 1932, we've been who people turn to in tough times. That's a huge responsibility. It's also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise. Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we've got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience. We're building a culture where talent shines. Where ambition is everything. And people come first. It's your career, so why compromise?

What Drives Us

At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive.

Here’s what else we offer:

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It's all here at McLarens.

Our Company is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.