Subject Access Assistant - Healthcare Records & Privacy

Countess of Chester; Chester; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Countess of Chester Hospital NHS Foundation Trust is seeking a meticulous Subject Access Assistant for the Legal Services team. The role handles requests from patients and authorised representatives to access health records, requiring care, accuracy and discretion when handling sensitive information.

You will be trained and supported to develop knowledge for the role; complex redaction decisions are escalated to senior staff.

Formación

• GCSEs (or equivalent) in English and Mathematics at grade C (or equivalent) or above.
• A-levels (or equivalent) in relevant subjects, or demonstrable equivalent experience in an administrative, compliance, or healthcare setting.
• A relevant vocational qualification (e.g., in data protection, information governance, healthcare administration).
• Further education in a related field (e.g., Business Administration, Law, Health and Social Care).

Responsabilidades

• Register and acknowledge new Subject Access Requests.
• Obtain identification, consent and authority documentation where required.
• Request and collate records from electronic and paper-based systems.
• Maintain accurate case records and monitor progress against deadlines.
• Prepare documentation for review and secure disclosure.
• Respond professionally to enquiries from patients, representatives and Trust colleagues.
• Follow established procedures for information governance, confidentiality and data protection.
• Provide general administrative support to help the service manage requests efficiently.

Conocimientos

Data protection knowledge

Information governance

Handling confidential information

Educación

GCSE English & Maths (C or above)

A-levels or equivalent

Related vocational qualification

Descripción del empleo

Countess of Chester Hospital NHS Foundation Trust is seeking a meticulous Subject Access Assistant for the Legal Services team. The role handles requests from patients and authorised representatives to access health records, requiring care, accuracy and discretion when handling sensitive information.

You will be trained and supported to develop knowledge for the role; complex redaction decisions are escalated to senior staff.