Administrator

NHS Professionals; Liverpool City Region; On-site; GBP 25,000 - 40,000; Full time

Job summary

NHS Professionals in Liverpool area is seeking an Information Governance Officer to review requests for patient health records under subject access provisions, court orders and statutory requirements. You will manage your own caseload with IG support, extract data from clinical systems, apply redactions when needed and facilitate disclosure to requestors.

The role requires high concentration, strong quality, ability to work under pressure and excellent communication with stakeholders, plus

Qualifications

• High level of concentration.
• High level of quality.
• Ability to work under pressure to tight deadlines.
• Excellent communication and customer care skills.
• Confidence to act with appropriate level of autonomy.
• Ability to work within a team and take own initiative when required.

Responsibilities

• Review requests for patient health records under subject access provisions / UK GDPR, court orders, police and statutory requirements.
• Manage own caseload with IG Team and Deputy Head of IG & Patient Records support.
• Follow set processes to extract data from various clinical systems.
• Liaise with other departments to review records (safeguarding, clinical health psychology, CAMHS).
• Apply redaction to data where necessary.
• Facilitate disclosure of records to the requestor.

Skills

Concentration

Quality focus

Pressure management

Communication

Autonomy

Teamwork

Job description

The primary focus of this role is to review requests for patient health records received under subject access provisions of the data protection act 2018 / UK GDPR, court orders, police and any other statutory requirements.

Postholder will manage their own caseload with support from IG Team and Deputy Head of IG & Patient Records and on a daily basis will follow set processes to extract data from various clinical systems, liaise with other departments to review records (safeguarding, clinical health psychology, CAMHS), apply redaction to data where necessary, and then facilitate disclosure to the requestor.

Must haves:

• High level of concentration
• High level of quality
• Ability to work under pressure to tight deadlines
• Excellent communication and customer care skills
• Confidence to act with appropriate level of autonomy
• Ability to work within a team and take own initiative when required