Subject Access Assistant — Flexible Legal Admin

Countess Of Chester Hospital; Chester; On-site; GBP 22,000 - 24,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is seeking a meticulous Subject Access Assistant to join our busy Legal Services team. The role involves processing requests from patients and authorised representatives for access to health records, with care, accuracy and discretion when handling sensitive information.

You will register requests, gather documentation, and maintain case records to meet deadlines, while providing general admin support and escalation for complex redactions and

Qualifications

• Organised, accurate and discreet administrative performer.
• Ability to handle sensitive information with care.
• Experience in processing information requests is beneficial.

Responsibilities

• register and acknowledge new Subject Access Requests
• obtain identification, consent and authority documentation where required
• request and collate records from electronic and paper-based systems
• maintain accurate case records and monitor progress against deadlines
• prepare documentation for review and secure disclosure
• respond professionally to enquiries from patients, representatives and Trust colleagues
• follow established procedures for information governance, confidentiality and data protection
• provide general administrative support to help the service manage requests efficiently

Skills

Organised

Accurate

Discretion

Teamwork

Job description

Countess of Chester Hospital NHS Foundation Trust is seeking a meticulous Subject Access Assistant to join our busy Legal Services team. The role involves processing requests from patients and authorised representatives for access to health records, with care, accuracy and discretion when handling sensitive information.

You will register requests, gather documentation, and maintain case records to meet deadlines, while providing general admin support and escalation for complex redactions and