Health Records Subject Access Assistant

FQPS Academy Ltd.; Chester; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Countess of Chester Hospital NHS Foundation Trust is seeking a detail‑oriented Subject Access Assistant to join the busy Legal Services team. The role handles requests for access to health records, requiring care, accuracy and discretion with confidential information.

You will register new requests, obtain identity documentation, collate records from electronic and paper systems, maintain case files and monitor deadlines, and prepare documentation for review and disclosure.

Qualifications

• Organised and accurate administrative experience desirable.
• Discretion when handling confidential information.

Responsibilities

• register and acknowledge new Subject Access Requests
• obtain identification, consent and authority documentation where required
• request and collate records from electronic and paper-based systems
• maintain accurate case records and monitor progress against deadlines
• prepare documentation for review and secure disclosure
• respond professionally to enquiries from patients, representatives and Trust colleagues
• follow established procedures for information governance, confidentiality and data protection
• provide general administrative support to help the service manage requests efficiently

Job description

The Countess of Chester Hospital NHS Foundation Trust is seeking a detail‑oriented Subject Access Assistant to join the busy Legal Services team. The role handles requests for access to health records, requiring care, accuracy and discretion with confidential information.

You will register new requests, obtain identity documentation, collate records from electronic and paper systems, maintain case files and monitor deadlines, and prepare documentation for review and disclosure.