Subject Access Records Administrator

Stockport NHS Foundation Trust; Stockport; On-site; GBP 37,000 - 45,000; Part time

Benefits offered by this job

Between 27-33 days of annual leave + B

Salary sacrifice schemes for lease car

Cycle to work scheme

Salary finance

Stockport Credit Union

Job summary

Stockport NHS Foundation Trust invites you to join the Subject Access Request (SAR) team, processing requests for health records from patients, police and third parties. The role covers data handling, GDPR timelines, and secure record release.

Working 36 hours across Monday to Friday, you will use Datix and hospital systems to locate, collate and return records, ensuring only data for the named patient is released and that all checks are completed.

Qualifications

• Good general secondary education or equivalent experience.
• Evidence of continued professional development.

Responsibilities

• Process correspondence with regard to requests for health records, this includes the appropriate consent & associated documents.
• Collate information and input all the data for each request onto the Datix system.
• Explain the process of a SAR when receiving telephone enquiries and assist applicants with requirement options.
• Utilise the hospital systems to establish when the patient has attended the hospital and in what format the records are held.
• Ensure the request is processed within the timescales set by GDPR and Trust policy.
• Locate, retrieve and return records to the Health Records library and various record stores across the Trust, ensuring the correct tracking of records at all times.
• Copy records using physical notes retrieved. Print records from various electronic systems as required.
• Co-ordinate Stockport Community and Tameside Glossop records, retrieving copies and permissions. Request records from off-site locations, e.g. District nurses and clinics.
• Copy the health record, ensuring only information relating to patient named on the record is contained within the file.
• Report all misfiled information on Datix.
• Ensure that each request is collated in its entirety.
• Ensure release forms are signed before sending records securely (via secure electronic portal/recorded delivery).
• Take responsibility for organising and prioritising your own work load.

Skills

Interpersonal skills

Communication

Distressed person handling

Deadline management

Initiative

Telephone manner

Workload prioritisation

Problem solving

Education

Good general secondary education

Continued professional development

Tools

Datix

NHS Hospital Systems

Job description

Stockport NHS Foundation Trust invites you to join the Subject Access Request (SAR) team, processing requests for health records from patients, police and third parties. The role covers data handling, GDPR timelines, and secure record release.

Working 36 hours across Monday to Friday, you will use Datix and hospital systems to locate, collate and return records, ensuring only data for the named patient is released and that all checks are completed.