Style Advisor

TFG London; Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Plus much more!

Job summary

Phase Eight, a Phase Eight brand under TFG London, is seeking a Style Advisor to deliver exceptional customer experiences on the shop floor in Manchester. You will stay up to date with fashion trends and help customers build outfits for every occasion.

You will greet customers, share deep product knowledge, and support stock control and day-to-day store tasks to ensure smooth running. This role offers a fashion-forward environment and strong team culture.

Qualifications

• Greet customers with confidence and offer tailored advice.
• Develop deep product knowledge and answer questions from customers.
• Handle transactions accurately with attention to detail and assist with stock control.
• Assist in all tasks required to ensure smooth day-to-day running of the store.

Responsibilities

• Greet customers with confidence, offering tailored advice.
• Develop deep product knowledge and answer questions.
• Handle transactions accurately with attention to detail and assist with stock control.
• Assist in day-to-day store operations to ensure smooth running of the shop.

Skills

Customer service

Fashion knowledge

Communication skills

Job description

Every exceptional customer moment starts with our people

Our Style Advisors are at the heart of a great shopping experience. You'll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You'll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

• + Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• + Develop deep product knowledge, answering customer questions with ease.
• + Handle transactions accurately with careful attention to detail and assist with stock control processes.
• + Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you’ll be

• + Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• + Engaging with excellent communication skills and flourish in a customer-facing environment
• + Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We're committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Benefits which include:

• + Free clothing allowance
• + Generous colleague discount up to 70%
• + Financial and Wellbeing assistance
• + Enhanced Maternity package
• + Virtual GP service - unlimited access 24/7
• + Plus much more!

If you want to join us and create moments that matter, we'd love to hear from you.