Style Advisor

Braintree Village; Braintree; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Free clothing allowance

Colleague discount up to 70%

Wellbeing support

Enhanced maternity package

Virtual GP service

Job summary

TFG London at Braintree Village is seeking a Style Advisor to deliver exceptional customer experiences on the shop floor. You will show personality, pride, and a passion for fashion while staying up to date with the latest styles and helping customers assemble outfits for various occasions.

You will greet customers confidently, answer questions with ease, manage transactions accurately, and support stock control and everyday store tasks.

Qualifications

• Experience in a customer-facing retail environment.
• Ability to build outfits and advise on styling.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers with confidence and provide tailored advice.
• Develop deep product knowledge to answer questions.
• Handle transactions accurately and assist with stock processes.
• Support smooth day-to-day running of the store.

Skills

Customer service

Product knowledge

Communication skills

Stock control

Retail experience

Job description

Style Advisor

TFG London Location: Braintree Village Contract type: temporary, part-time Closing Date: Closing Date:

Every exceptional customer moment starts with our people

At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!

About the Role

Every exceptional customer moment starts with our people.

Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you’ll do:

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge, answering customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you’ll be:

• Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging, with excellent communication skills, and able to flourish in a customer-facing environment.
• Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

What’s in it for you?

It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits, which include:

• Free clothing allowance
• Generous colleague discount of up to 70%
• Financial and wellbeing assistance
• Enhanced maternity package
• Virtual GP service – unlimited access 24/7
• Plus much more!

Please note: This is an initial contract until May 2028, with potential to extend.

Inclusion and Diversity

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated, and where people can bring their authentic, unique selves to work. We value their contribution, enhance their abilities and appreciate their perspectives.