Style Advisor

TFG London; Brighton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Job summary

Whistles, a London-based style destination, is seeking a Brand Ambassador on the shop floor to bring personality and pride to fashion experiences. You will help customers build outfits, stay current with styles, and play a key role in store performance.

You will be a reliable, motivated team player with excellent communication, capable of working on a rota basis and delivering outstanding customer experiences. Great benefits are included.

Qualifications

• Greet customers with confidence and offer tailored advice.
• Develop deep product knowledge to answer questions with ease.
• Be flexible to work on a rota basis and adapt to shifting priorities in store.

Responsibilities

• Greet customers with confidence and offer tailored advice.
• Develop deep product knowledge to answer customer questions.
• Handle transactions accurately with attention to detail and assist with stock control.
• Assist in day-to-day running of the store.

Skills

Customer service

Product knowledge

Communication skills

POS / cash handling

Tools

POS system

Job description

Every exceptional customer moment starts with our people

Our Style Advisors are at the heart of a great shopping experience. You'll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You'll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

• + Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• + Develop deep product knowledge, answering customer questions with ease.
• + Handle transactions accurately with careful attention to detail and assist with stock control processes.
• + Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you'll be

• + Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• + Engaging with excellent communication skills and flourish in a customer-facing environment
• + Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN

Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.

TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We're committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

It's not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• + Free clothing allowance
• + Generous colleague discount up to 70%
• + Financial and Wellbeing assistance
• + Enhanced Maternity package
• + Virtual GP service - unlimited access 24/7
• + Plus much more! If you want to join us and create moments that matter, we'd love to hear from you.