Studio Project Intake & Resource Coordinator

TeamPeople; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

TeamPeople is seeking a Project Intake Coordinator to drive the studio's intake pipeline. You will triage requests, capture requirements, manage resources, and keep trackers and calendars accurate to prevent any delays.

You will work closely with the Project Intake Manager to ensure timely discovery, scoping and client hand-overs, maintaining high levels of organisation and clear communication.

Qualifications

• Understanding of the principles of project intake, triage and trafficking.
• Familiarity with traffic management and resource planning practices.
• Solid working knowledge of production, post-production and media deliverables.
• Exceptional organisation and follow-through; nothing is dropped or forgotten.
• Clear, accurate written communication and diligent documentation.
• Confidence chasing information from busy people, politely and persistently.
• Customer service orientation with a professional client-facing presence.
• Proficiency in Microsoft Office and G-Suite.
• Able to prioritise and manage multiple concurrent requests.
• A team player with accountability for own responsibilities.
• Solutions-focused, calm under pressure, and genuinely collaborative.
• Ability to manage up.
• Flexibility and willingness to adapt to meet the needs of the team.
• A life learner, actively building toward a Manager role.

Responsibilities

• Intake and triage of requests and traffic management.
• Act as first point of contact for all incoming requests, within SLA.
• Perform initial assessment and scope required resources.
• Log requests with correct tags and priority markers.
• Chase missing information and flag urgent items for discovery.
• Run discovery and scoping for straightforward requests.
• Prepare briefing material ahead of client discovery calls.
• Take notes and issue action items in meetings.
• Traffic approved projects into pipeline and manage handover.
• Maintain central intake trackers and calendars.
• Maintain capacity and resource trackers and calendars.
• Coordinate handover of projects to Producers and ensure complete documentation.
• Follow up on approvals, POs and client sign-offs.
• Draft first-pass project breakdowns and scope documents.

Skills

Intake triage

Traffic management

Production knowledge

Organization

Written communication

Stakeholder management

Client-facing

MS Office

G-Suite

Multitasking

Team player

Calm under pressure

Adaptability

Career progression

Education

2–4 years in video/content production or creative studio coordination

Tools

Microsoft Office

G-Suite

Job description

TeamPeople is seeking a Project Intake Coordinator to drive the studio's intake pipeline. You will triage requests, capture requirements, manage resources, and keep trackers and calendars accurate to prevent any delays.

You will work closely with the Project Intake Manager to ensure timely discovery, scoping and client hand-overs, maintaining high levels of organisation and clear communication.