Studio Manager – Fitness Programs Lead

clubrugby; Greater London; On-site; Confidential; Full time

Benefits offered by this job

23 days annual leave

Life assurance

Annual bonus scheme

Free meals on duty

Free onsite parking

Staff social events

Job summary

The Hurlingham Club seeks a Studio Manager for its Dance Studio and fitness facilities in London. The role requires full-time commitment (37.5 hours over 5 days) with a rotating schedule including early openings, evenings, and weekends, managing classes and a team of freelance instructors.

You will maintain a varied timetable, ensure high standards of customer care for members and guests, oversee budgets and payroll, and collaborate across departments to achieve programme goals.

Qualifications

• Exceptional customer service and interpersonal skills are essential.
• Experience supervising staff in a similar environment is required.
• Ability to manage budgets and oversee a varied timetable of classes.

Responsibilities

• Manage the Studio with a 37.5 hour week over 5 days, including rota-based shifts.
• Develop and maintain a timetable of Dance Studio classes and freelance instructors.
• Ensure smooth daily operations and high standards of customer care for members and guests.
• Monitor class attendance and evaluate programme performance.
• Oversee the Studio budget, payroll for instructors, and equipment purchases.
• Ensure certifications and health & safety standards are met.
• Act as Duty Supervisor on a seven-day rota, including poolside responsibilities.
• Prepare the Fitness Centre for opening and manage close procedures.
• Collaborate with other departments to support overall programme goals.
• Promote classes via communications and member engagement campaigns.

Skills

Customer service

Interpersonal skills

Team supervision

Organisational skills

Calm under pressure

Education

Relevant fitness/gym qualification

Tools

Payroll management

Job description

The Hurlingham Club seeks a Studio Manager for its Dance Studio and fitness facilities in London. The role requires full-time commitment (37.5 hours over 5 days) with a rotating schedule including early openings, evenings, and weekends, managing classes and a team of freelance instructors.

You will maintain a varied timetable, ensure high standards of customer care for members and guests, oversee budgets and payroll, and collaborate across departments to achieve programme goals.